Insctructors

Bob Bishop, Cisco™ Instructor

Experience/ Background

Over 15 years experience in the High Tech/ IT industry. Graduated from the University of Tulsa in 1987 with a bachelor's degree in Management Information Systems.

Certifications

Multiple Lucent and Cisco certifications including CCNP™ and CCDP™. Currently pursuing CCSP™.

Work Experience

Developed the Cisco training program at a major technical training school, which included the ICND course as well as all of the CCNP courses. Since developing this program Cisco network security classes have been added to my offering. Taught at a number of technical training centers, technology centers, computer learning centers and colleges.

Joel West

Joel's technical career began early in life. Due to his father's longtime employment with IBM (1952-1990), Joel was exposed to networking, programming and computing from day one. In the mid 90s, Joel began managing several small business networks and eventually ended up teaching CompTIA, Microsoft and Cisco courses at the local community college in the evenings. From there, Joel's consulting business expanded. Joel added clients with more complex, Enterprise Networks such as Cox Communications (Atlanta, GA), MedEx 96, Merillat Cabinets, Amco Meters, Closet Maid, E-One and Taylor, Bean and Whitaker (all of Central Florida). In the early 2000s, Joel's had the unique opportunity to expand his knowledge in the service provider realm with Verizon Communications. Joel developed and delivered Official Cisco Training dedicated to Verizon employees from 2003-2007. Joel currently works as an independent contract instructor conducting Official Cisco Curriculum training. Joel has experience not only with routing and switching, but also VOIP, QoS and MPLS.

Active Certifications:

• Certified Cisco Systems Instructor (CCSI #30152)
• Cisco Certified Internetwork Professional (CCIP)
• Cisco Certified Voice Professional (CCVP)
• Cisco IP Communications Express Specialist
• Cisco IP Contact Center Express Specialist
• Cisco Unity Support Specialist
• Cisco Unity Design Specialist
• Cisco Certified Network Professional (CCNP)
• Cisco Certified Sales Expert (CSE)
• Cisco Certified Design Associate (CCDA)
• Cisco Certified Network Associate (CCNA)
• Certified Information Systems Security Professional (CISSP)
• Juniper Networks Certified Internet Specialist (JNCIS-E)
• Microsoft Certified Systems Engineer – Messaging (MCSE)
• CompTIA Network +
• CompTIA A +

Able to Teach:
ICND1, ICND2, BSCI, BCMSN, ISCW, ONT, CVOICE, CIPT1, QoS, IPTX, ACCM, CUDN, ARSFE, RSSSE, SMB-Engineer, SMB-Account Manager, CSE

Brian Foster

Experience/ Background

Over 18 years experience in the IT & Telecommunications Industries.

Training & Certifications

Cisco Certified Network Associate (CCNA), Currently pursuing the Cisco Certified Network Professional (CCNP) and Cisco System Instructor (CCSI). Subject Matter Expert and Internal Trainer for U.S. Cellular in Voice Capacity Planning, Transport Optimization and Data Networking. Received training in Lucent, Nortel Meridian & DMX, Motorola SMS & PoC, Starent PDSN, Glenayre Voicemails, Lucent Provisioning Overview, Bellcore - Advanced Intelligent Networking Protocols (AIN), Northern Telecom – CDMA/PDSN Provisioning, Translations, LPP Maintenance – Cellsite Maintenance, Traffic Analysis, and Evaluated Nortel's Pilot IS-41 Networking Class. Nortel Meridian Installation and Maintenance 21E – 81C, Nortel Meridian Adds, Moves, and Changes 11-81C, Nortel Meridian Overview of CCR Scripting, University of Wisconsin – Telecommunication Traffic Analysis, ARG – Inter-networking Bridges, Routers and Switches. Novell, Lantastic, and Performance Technologies networks.

Work Experience

Over 15 years with the U.S. Cellular Corporation in the following positions: Cell Technician/LAN Administrator, Regional Switch/LAN/WAN Engineer, Network Planner, Internal Telecommunications Manager, Network Planning Manger (East), National Network Engineering Manager. The last 5 years as Sr. Manager of National Network Engineering for voice and data networks. He was responsible for the capacity planning or growth of their enterprise and customer's voice and data traffic. He was a Subject Matter Expert on internal voice and data networking as well as Member of the Technical Advisory Board on network technology convergence and the integrations of legacy systems. As a leader and subject matter expert he was also an internal trainer and instructed many new and seasoned U.S. Cellular staff members.

3 years as Manager / Technician for PC Computers & Software. Tulsa OK. Duties include Managing Inventory, 5 Member Sales Staff, Purchasing, Network set up & support, Software Support, and On and Off Site trouble shooting Intel based PC's , AT's 386/486's, Laser, and Dot Matrix printers. I had experience and training in Novell, Lantastic, and Performance Technologies Networks as well as was a Preferred Dealer for Medisoft Advanced Patient Accounting. Supported Word Perfect , Lotus, dBase, PFS Profile & Pro Write, MS Windows , Word , Works, Laplink, PC Anywhere , Modem Communications and Protocols.

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